Q: Does the scalp shampoo and conditioner have the same scent as the scalp rescue styling gel? (It's a wonderful scent.)
A: Yes! All of our Scalp Rescue range of hair care products uses the same proprietary blend of essential oils.
Q: Will this shampoo help with red itchy dry scalp and hair loss?
A: This shampoo is designed to help with super dry scalps! We recommend trying a sample - in the SAMPLE section of our web store.
Q: I have been looking over this shampoo and conditioner for quite some time.
I have issues with my scalp. It oils up fast especially after one day of not washing it.
It becomes very itchy and flaky but not too much flakes.
I also seem to shed more hair than normal but thanks to some vitamins I think that is slowly down some.
I am only 27 years old and I am worried about trying new hair products as even the "natural," products still irritate my scalp or cause hair fall.
I am impressed with the reviews especially since so many individuals seem to love this product and have fine hair like myself.
I am willing to give it a try but I am wondering if there is any money back -guarantee if I am not fully pleased with the product???
I am in dire need of finding something that is healthy for my hair and scalp and that doesn't irritate it at the same time which seems impossible to find.
A: Melissa, we know that our hair products provide good scalp care because they are rich in therapeutic botanics and, just as importantly, avoid the harsher ingredients often found in other hair care products. We invite you to order samples in the SAMPLE section.
Q: May I ask: do you have shampoo which protect the COLORED hair?
A: Our Scalp Rescue Shampoo uses gentle surfactants (cleaning agents) that are safe for color treated hair.
Q: Will this product strip my color?
A: No. All Scalp Rescue products safe to use with colored hair.
Q: Does your product have any color to the shampoo or is it clear or white?
A: The Scalp Rescue Shampoo has a natural dark amber color which will change slightly each time we manufacture because we are dealing with natural ingredients that are never quite the same.
Q: What are the full listing of ingredients in the shampoo?
A: A full listing of all ingredients is available on each product page, just hit the ingredients tab.
Q: I’ve had eczema my entire life and it’s almost like anything makes my scalp flare up which, impedes on my hair growth. I’m wanting a shampoo that can combat this. Will this work for my case?
A: We'd like to think it would! We try to avoid many harsh ingredients used in shampoos that might cause these flare ups. Why don't you try a sample or two from the SAMPLES section of our web store?
Q: I have psoriasis and very itchy scalp. Do you have a product that will relieve that?
A: Our Scalp Rescue Shampoo is made with detergents that are effective but less harsh than those commonly found in more mainstream shampoos. Together with our proprietary herbal blend and additional botanical extracts, this shampoo should support the treatment of both these conditions. Samples are available in the SAMPLES section of our web store. [We always recommend you speak to a health care provider for an accurate diagnosis]
Q: Do you have a shampoo that is not harmful so I can use it for my 5 year old baby’s hair?
A: Yes our Scalp Rescue Shampoo would be idea!
Our products do not contain any ingredients that should be harmful for children unless they have specific sensitivities to our ingredients. In fact we choose ingredients that are kind to all.
Q: Does this product ship with an inner safety seal that has to be removed before use?
A: Currently we do not use safety seals within our bottles. In the future we plant to supplement a lot of our bottled products with a tube option that will have a safety seal.
Q: Do your products contain sulphates?
A: All our products are sulfate free.
Q: What is the ph of this shampoo?
A: We would expect the pH of the finished product to be between 5.0 and 5.5
Q: Would you say this product is protein light, medium, or heavy? I have low porosity hair and it gets stiff and crunchy with too much protein. Thank you
A: Unfortunately it impossible to answer this question easily as there are no recognized scientific ranges for low, medium and high protein content. At a guess we would say low protein. However it would probably be an error to concentrate on the protein content in a vacuum especially where the formulations other ingredients provide additional benefits for both low and high porosity hair. We suggest trialing a travel size 2fl oz bottle of the Scalp Rescue Shampoo; and whether you have low or high porosity hair, you're going to love it!
Q: How is product shipped?
A: We mostly ship this product by USPS, but more rarely by UPS or Fedex.
Q: Does this shampoo work on relaxed hair? My scalp is very dry.
A: Yes! But we recommend also using the Scalp Rescue Conditioner (and Smoothing Balm) to smooth, condition and hydrate.
Q: Will the scalp rescue shampoo color gray/white hair?
A: No. The Scalp Rescue line does not affect the color of your hair.
Q: When to apply? How to apply? How often?
A: Most people like to wash their hair daily or every other day. A small amount should be diluted in the hand with a little water and then applied to wet hair (the shampoo should foam; if it does not then use a little more). You can keep the shampoo in the hair for up to two minutes before rinsing.
Q: Is it safe to use on dyed hair????
A: Yes! our Scalp Rescue range uses gentle detergents safe with colored hair.
Q: Do your hair products contain Biotin and Keratin?
A: We use a vegan alternative to Keratin, called Vegatin, in our Scalp Rescue Smoothing Balm.
Q: What is the ph level of the shampoo?
A: We aim for a hair friendly pH of 5 to 5.5.
Q: How often do you suggest to shampoo?
A: This is actually quite a personal question to answer. In surveys most people report shampooing every second or third day. This would seem appropriate, but we do recommend shampooing the hair immediately if it feels dirty or visibly oily.
Q: I am sensitive to scents. Does this have a strong scent and does it linger on?
A: The scent comes from the essential oil blend disclosed on the ingredients list. It is quite strong when you smell the product in the bottle, but these essential oils aren't considered too tenacious. The longer you rinse the product away the less the fragrance will linger. We would suggest ordering a sample of the product to evaluate the scent.
My dry hair is very difficult to style and manage. A hairdresser told me years ago it is because my hair lacks sebum. I had it straightened with yucky toxic formaldehyde chemical solution over 10 years ago, but gee it worked. When my hair comes in contact with water, wind or humidity it seperates and just looks plain awful. It gets depressing. I fully support botanical products, but when I had my hair straigtened without the formaldehyde formula, it just did not have the same effect. I always have to wear my hair in a bun because it is non stylable. I came across these products of shampoo and conditioner. Please help!
A: The Scalp Rescue Shampoo and Conditioner will be two important products that act as the foundation for healthy hair. However we would definitely recommend using our Scalp Rescue Smoothing Balm. This product has been designed to smooth the structure of the hair after damage, and to use natural enzymes to improve its overall structure. It will also provide a little hold which will be humidity resistant. NOTE: the Smoothing Balm is cumulative so it is best to evaluate the results over several weeks use.