Q: Does the scalp shampoo and conditioner have the same scent as the scalp rescue styling gel? (It's a wonderful scent.)

Asked by: Stacy - 11/7/2018
A: Yes! All of our Scalp Rescue range of hair care products uses the same proprietary blend of essential oils.
Was this answer helpful?  6 of 6 Customer(s) found this Answer helpful.
Answer provided by: MGA (11/7/2018)

Q: I have been looking over this shampoo and conditioner for quite some time. I have issues with my scalp. It oils up fast especially after one day of not washing it. It becomes very itchy and flaky but not too much flakes. I also seem to shed more hair than normal but thanks to some vitamins I think that is slowly down some. I am only 27 years old and I am worried about trying new hair products as even the "natural," products still irritate my scalp or cause hair fall. I am impressed with the reviews especially since so many individuals seem to love this product and have fine hair like myself. I am willing to give it a try but I am wondering if there is any money back -guarantee if I am not fully pleased with the product??? I am in dire need of finding something that is healthy for my hair and scalp and that doesn't irritate it at the same time which seems impossible to find.

Asked by: Melissa - 6/25/2018
A: Melissa, we know that our hair products provide good scalp care because they are rich in therapeutic botanics and, just as importantly, avoid the harsher ingredients often found in other hair care products. We invite you to order samples in the SAMPLE section.
Was this answer helpful?  4 of 6 Customer(s) found this Answer helpful.
Answer provided by: MGA (6/25/2018)

Q: Will this shampoo help with red itchy dry scalp and hair loss?

Asked by: Cin - 12/20/2018
A: This shampoo is designed to help with super dry scalps! We recommend trying a sample - in the SAMPLE section of our web store.
Was this answer helpful?  4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Wil (12/24/2018)

Q: May I ask: do you have shampoo which protect the COLORED hair? thanks

Asked by: Julia - 7/1/2019
A: Our Scalp Rescue Shampoo uses gentle surfactants (cleaning agents) that are safe for color treated hair.
Was this answer helpful?  4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Wil (7/1/2019)

Q: Will this product strip my color?

Asked by: Tina - 4/16/2020
A: No. All Scalp Rescue products safe to use with colored hair.
Was this answer helpful?  4 of 4 Customer(s) found this Answer helpful.
Answer provided by: MGA (4/16/2020)

Q: Does your product have any color to the shampoo or is it clear or white?

Asked by: Esther - 6/20/2019
A: The Scalp Rescue Shampoo has a natural dark amber color which will change slightly each time we manufacture because we are dealing with natural ingredients that are never quite the same.
Was this answer helpful?  3 of 3 Customer(s) found this Answer helpful.
Answer provided by: MGA (6/20/2019)

Q: What are the full listing of ingredients in the shampoo?

Asked by: Daniel Dittmar - 9/26/2018
A: A full listing of all ingredients is available on each product page, just hit the ingredients tab.
Was this answer helpful?  2 of 3 Customer(s) found this Answer helpful.
Answer provided by: MGA (9/26/2018)

Q: I’ve had eczema my entire life and it’s almost like anything makes my scalp flare up which, impedes on my hair growth. I’m wanting a shampoo that can combat this. Will this work for my case?

Asked by: Jane - 9/16/2018
A: We'd like to think it would! We try to avoid many harsh ingredients used in shampoos that might cause these flare ups. Why don't you try a sample or two from the SAMPLES section of our web store?
Was this answer helpful?  1 of 2 Customer(s) found this Answer helpful.
Answer provided by: MGA (9/26/2018)

Q: I have psoriasis and very itchy scalp. Do you have a product that will relieve that?

Asked by: Phyllis - 1/23/2019
A: Our Scalp Rescue Shampoo is made with detergents that are effective but less harsh than those commonly found in more mainstream shampoos. Together with our proprietary herbal blend and additional botanical extracts, this shampoo should support the treatment of both these conditions. Samples are available in the SAMPLES section of our web store. [We always recommend you speak to a health care provider for an accurate diagnosis]
Was this answer helpful?  1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Wil (1/24/2019)

Q: Do you have a shampoo that is not harmful so I can use it for my 5 year old baby’s hair?

Asked by: Priscila - 10/22/2018
A: Yes our Scalp Rescue Shampoo would be idea!

Our products do not contain any ingredients that should be harmful for children unless they have specific sensitivities to our ingredients. In fact we choose ingredients that are kind to all.
Was this answer helpful?  0 of 1 Customer(s) found this Answer helpful.
Answer provided by: MGA (10/22/2018)

Q: Does this product ship with an inner safety seal that has to be removed before use?

Asked by: GFallon - 6/20/2020
A: Currently we do not use safety seals within our bottles. In the future we plant to supplement a lot of our bottled products with a tube option that will have a safety seal.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: MGA (6/21/2020)

Q: Do your products contain sulphates?

Asked by: Pat - 7/5/2020
A: All our products are sulfate free.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: MGA (7/6/2020)

Q: What is the ph of this shampoo?

Asked by: readsalot - 7/31/2020
A: We would expect the pH of the finished product to be between 5.0 and 5.5
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: MGA (7/31/2020)

Q: Would you say this product is protein light, medium, or heavy? I have low porosity hair and it gets stiff and crunchy with too much protein. Thank you

Asked by: Gabriela - 6/7/2021
A: Unfortunately it impossible to answer this question easily as there are no recognized scientific ranges for low, medium and high protein content. At a guess we would say low protein. However it would probably be an error to concentrate on the protein content in a vacuum especially where the formulations other ingredients provide additional benefits for both low and high porosity hair. We suggest trialing a travel size 2fl oz bottle of the Scalp Rescue Shampoo; and whether you have low or high porosity hair, you're going to love it!
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Max Green (6/9/2021)

Q: How is product shipped?

Asked by: Cbuffy - 6/8/2021
A: We mostly ship this product by USPS, but more rarely by UPS or Fedex.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Max Green (6/8/2021)

Q: Does this shampoo work on relaxed hair? My scalp is very dry.

Asked by: Zenobia Cockrell - 10/10/2021
A: Yes! But we recommend also using the Scalp Rescue Conditioner (and Smoothing Balm) to smooth, condition and hydrate.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Max Green (10/11/2021)

Q: Will the scalp rescue shampoo color gray/white hair?

Asked by: SMA - 3/24/2022
A: No. The Scalp Rescue line does not affect the color of your hair.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: MaX Green (3/24/2022)

Q: When to apply? How to apply? How often?

Asked by: Jeffrey Schmaltz - 4/4/2022
A: Most people like to wash their hair daily or every other day. A small amount should be diluted in the hand with a little water and then applied to wet hair (the shampoo should foam; if it does not then use a little more). You can keep the shampoo in the hair for up to two minutes before rinsing.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Wil (4/4/2022)

Q: Is it safe to use on dyed hair????

Asked by: Nelda Moore - 4/11/2022
A: Yes! our Scalp Rescue range uses gentle detergents safe with colored hair.
Was this answer helpful?  0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Max Green (4/12/2022)