Privacy

Privacy Policy

Last updated: October 2025

Max Green Alchemy Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have when visiting our website www.maxgreenalchemy.com.

We are based in California, USA, and we only sell and ship to customers located in the United States.

1. Information We Collect

We collect information in a few ways:

Information you provide directly

• When you make a purchase, sign up for our newsletter, take a quiz, or contact us, we collect details such as your name, email, billing and shipping address, and payment information.
  
  

Information collected automatically

• Like most websites, we use cookies and similar technologies to understand how our site is used and to improve your experience.
  
  

• This includes information such as your browser type, device, pages visited, and time spent on our site.
  
  

Information from marketing and analytics tools

• We use third-party tools like Google Analytics, Google Ads, Klaviyo, and Meta (Facebook) Pixel and Conversion API to measure performance and show relevant ads.
  
  

• These tools may collect or receive information from our website (such as page views, purchases, and form submissions) and use it to help us understand site activity and improve our advertising.
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
  

• Communicate with you about your purchases or inquiries
  
  

• Send newsletters, promotions, or offers you’ve opted into
  
  

• Improve our website and customer experience
  
  

• Measure the performance of our marketing campaigns and show relevant ads
  
  

We never sell your personal information.

3. How We Share Information

We may share limited data with trusted service providers who help us operate our business — for example, payment processors, shipping carriers, email service providers, and advertising partners.

These include:

• Meta Platforms, Inc. (Facebook/Instagram) – for advertising and measurement (via Meta Pixel and Conversion API)
  
  

• Google LLC – for website analytics and ads
  
  

• Klaviyo, Inc. – for email marketing and audience analytics
  
  

Each of these companies has its own privacy policies describing how they handle data. We only share information necessary for them to perform their services for us.

4. About Meta Conversion API

We use the Meta Conversion API to help measure the effectiveness of our advertising and understand customer interactions with our website. This may include data such as your IP address, browser information, and actions you take on our site (like adding to cart or completing a purchase). This data is sent securely to Meta and helps us display relevant ads to U.S.-based audiences.

You can learn more and control how Meta uses your information through your Facebook Ad Preferences.

5. Your Choices and Rights

You can:

• Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.
  
  

• Adjust cookie or ad preferences through your browser settings or tools like optout.aboutads.info.
  
  

• Request access or deletion of your personal information if you are a California resident (see below).
  
  

6. California Consumer Privacy Rights

If you live in California, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
You may request:

• A copy of the personal information we’ve collected about you
  
  

• Deletion of your personal data (unless we need it to complete a transaction or meet legal obligations)
  
  

• To opt out of the “sharing” of your personal data for advertising purposes
  
  

To exercise these rights, contact us.

We will respond to verified requests as required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we make every effort to keep your data safe.

8. Changes to This Policy

We may update this privacy policy occasionally. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us