Frequently Asked Questions – Max Green Alchemy
At Max Green Alchemy, we believe in transparency, purity, and high-quality plant-based personal care. Below, we’ve answered some of the most common questions about our products, ingredients, and policies.
What Makes Max Green Alchemy Different?
How is Max Green Alchemy unique from other natural brands?
Our products are petrochemical-free, GMO-free, lanolin-free, paraben-free, sodium lauryl/laureth sulfate-free, cruelty-free, and certified vegan. Unlike many mass-market and even some so-called "natural" brands, we never use synthetic thickeners, preservatives, parabens, silicones, or grapefruit seed extract. Every ingredient we use comes from pure plant sources.
Additionally, we develop and manufacture our products in-house in the San Francisco Bay Area. Unlike brands that rely on third-party manufacturers, we control every step of production to ensure the highest quality.
Ethical & Ingredient Standards
Are all Max Green Alchemy products vegan and cruelty-free?
Yes! Our entire product line is 100% vegan and Leaping Bunny-certified cruelty-free. We never use animal-derived ingredients, and we never test on animals. Our products also meet PETA’s cruelty-free and vegan standards.
Are your products organic?
We source as many organic and wildcrafted ingredients as possible. Our labels clearly indicate which ingredients are organic. Since we work with suppliers worldwide, our ingredients meet various organic certification standards.
While not every ingredient we use has an organic equivalent, our mission is to provide the highest quality personal care using only plant-derived ingredients.
What preservatives do you use in your products?
We use a proprietary, plant-based preservative system that ensures our products remain shelf-stable for up to two years when stored away from heat and sunlight. For the freshest experience, we recommend using our products within 12 months of opening.
Health & Safety Considerations
Why is it important to use natural skincare and hair care?
Your skin is the largest organ of your body, and it absorbs what you put on it. Many conventional products contain parabens, petrochemicals, and synthetic ingredients that can be absorbed into the bloodstream. While more research is needed, we believe in minimizing unnecessary chemical exposure by using only safe, plant-based ingredients.
Are your products safe for people with chemical sensitivities?
Yes! All our products are 100% plant-based, making them a great choice for those with sensitivities. However, even natural essential oils and plant extracts contain bioactive compounds that may not agree with everyone. If you have concerns, we recommend a patch test before full use. We also offer a 100% satisfaction guarantee—if a product doesn’t work for you, return it for a refund.
Are your Scalp Rescue products safe for color-treated hair?
Yes! Our Scalp Rescue line is color-safe and free from harsh detergents like sulfates, which can strip hair color.
Ordering & Shipping
Where are your products made?
All Max Green Alchemy products are made in the USA, with most being produced right here in the San Francisco Bay Area.
Where can I buy Max Green Alchemy products?
Check our Store Locator (linked at the top of this page) to find a retailer near you. If your favorite natural products store doesn’t carry our products, you can ask them to stock us using our store request form.
Can I send Max Green Alchemy products as a gift?
Yes! When placing your order, simply enter the recipient’s shipping details and add a comment noting that it’s a gift. If you’re ordering for both yourself and someone else, you’ll need to place separate orders. While we don’t offer decorative gift wrapping, we can add a personal message to the packing slip
Can international orders be sent as gifts?
No. Unfortunately we no longer ship internationally.
Do you have a Max Green Alchemy retail store?
No, we do not have a dedicated retail location, but our products are available online and at select stores.
Can I buy Max Green Alchemy products wholesale for my store, salon, or spa?
Yes! We offer wholesale pricing to verified businesses. However, we do not offer drop shipping, and our minimum order is a case per SKU (cases cannot be mixed). To apply for a wholesale account, visit the Wholesale section on our website and submit your business details, including your reseller’s permit.
Who is Max Green?
Are you Max Green?
Aren’t you Max Green? ??