Our Promise to You: The Max Green Alchemy Guarantee
We proudly craft each of our products by hand, infusing every creation with the dedication to effectiveness, sensuality, and natural ingredients. We don’t outsource our production to third party manufacturers. This unique touch is what sets us apart, ensuring that what reaches you is nothing short of extraordinary.
We stand behind our artisanal line with the confidence that you will adore the treasures you find. However, we understand that every experience is personal, and your satisfaction is paramount. Should you feel less than overjoyed with any purchase made directly from us at retail price, we are here to ensure your peace of mind.
We promise a hassle-free refund of the product price, excluding shipping costs, should our offerings not meet your expectations. To initiate a return, simply reach out to us for a Refund Merchandise Authorization (RMA) number. Once you have your RMA, ship the item back to us using a traceable shipping service, with the RMA number clearly inscribed on the box's exterior.
Remember to make your return request within 30 days from the order date, and send back the products within 60 days of the order. Please note that we can only process returns with an RMA, so be sure to reach out to us first.
A small note of mindfulness: We strive to keep our prices fair and accessible, hence returns of multiples of an item are not eligible for refund. Please remember that none of our returns can be restocked. To ensure that you are making the right choice before committing, we encourage you to try a single item first.
We ask that you inform us about damaged items within 30 days of shipping.
For purchases made through other retailers, we kindly ask that you consult with them for their individual return policies. We can only honor guarantees for products bought directly from us.
Indulge in the natural luxury you deserve, with the assurance that Max Green Alchemy is always here to make your experience remarkable.
Shop with confidence, bask in nature's opulence, and enrich your life with products that are truly made for you.
Reach Out for Return
Your satisfaction is our craftsmanship's highest reward.
