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MGA Cosmetic Counter Intelligence
FAQ Frequently Asked Questions



What makes Max Green Alchemy™ different from other natural skin care products?
Our products are petrochemical-free, GMO-free, lanolin-free, paraben-free, sodium lauryl/laureth sulfate-free, cruelty-free and certified vegan. Many mass market and even some “natural” body, skin and hair care products contain ethoxylates, synthetic thickeners, synthetic preservatives, parabens and other dubious ingredients like silicone and the ubiquitous grapefruit seed extract. Each of our ingredients is from pure plant origin. To learn more about the ingredients we will never use-which includes parabens-click here.
Unlike many competing products that are merely a virtual brand endorsed by someone or distributed by a sales and marketing company, we actually develop our products ourselves and manufacture them ourselves right here in the San Francisco Bay Area. Made in California since 2004. This means that we control what goes into each and every product we sell instead of relying on the promises of a 3rd party contract manufacturer.



Are all MGA products certified vegan and cruelty-free?
Yes! A key part of our philosophy is that Max Green Alchemy products be free of animal-derived ingredients and animal testing. Our products are Certified Vegan by Vegan Action—vegan.org—and Certified Cruelty Free by The Coalition For Consumer Information On Cosmetics aka leapingbunny.org. As a matter of fact we're one of the only companies whose products are also free of petrochemical ingredients, GMOs and parabens. Are you Max Green?



Are your products organic?
We source as many organic ingredients as possible. The ingredient panels on our products, in our literature and in our web site specify which ingredients are organic or sustainably wildcrafted. Since we source organic ingredients from global suppliers, ingredients meet various organic certification standards. We hope that a comprehensive organic certification scheme will emerge.
However, our company mission is to provide the finest quality personal skin care products using ingredients of 100% plant origin. In addition to the wide variety of traditional essential oils and herbs (most of them organic), we employ modern plant-derived strategies like MSM for its outstanding toning and firming ability that are not yet available in organic form.



I watch what I eat, so why do I need to watch what I feed my skin?
You’ve most likely seen an abundance of drugs, such as nicotine, delivered through transdermal patches. Why? Because the skin is the largest organ of the human body and any substance that comes in contact with it is rapidly absorbed directly into the blood stream. It stands to reason that synthetic substances such as parabens and petrochemicals are also absorbed from face and skin creams. Though more research needs to be done in this area, we feel the risk is not warranted.



What kinds of preservatives are used to keep MGA products shelf stable?
We’re asked this a lot. MGA has developed a proprietary all-botanical preservative system based on plant derived ingredients. Testing indicates that our products are shelf stable for up to 2 years when stored away from heat and sunlight. MGA products are marked with an expiration date. Like food, we recommend you consume our products while they are as fresh as possible, preferably within 12 months of opening.



Are MGA products safe for people with chemical sensitivities?
All our products are made with 100% plant-based ingredients. On the most basic level, even plant essential oils, herb and extracts contain chemicals that may not agree with certain individuals. Max Green Alchemy has a 100% satisfaction guarantee. If you’re not completely satisfied with our product, return it to the place of purchase for a refund.



Are MGA Scalp Rescue products compatible with color-treated hair?
Yes.

Where are the products made?
All our products are made in the USA and virtually all are made here in the San Francisco Bay Area.



Where can I buy MGA products near me?
Click on the store LOCATOR link at the top of this page to see if there's a store near you. If you'd like MGA stocked at your local natural products purveyor please print out our handy store request form and take it to the store buyer and ask them to get with the program!



Can I send MGA as a gift?
Yes. Just be sure to change the SHIPPING INFO to that of the recipient and add a COMMENT that lets us know this order is a gift. If you're ordering for yourself and for a gift you'll need to do two separate orders. We can add your message to the packing slip if you like. Unfortunately unless we happen to have a special promotion underway we are unable to provide decorative gift wrapping.

Can international orders be sent as a gift?
We can ship orders as gifts anywhere in the world however by law we must itemize the contents and declare the true retail value of shipments that leave the USA. All international orders are sent by US Postal Service using International Priority shipping.

Is there a Max Green Alchemy retail store?
No.



Can I buy MGA wholesale for my store, salon or spa?
We offer wholesale pricing to verified businesses but we do not offer drop shipping. Our minimum order is a case of a sku and cases cannot be mixed. Email us your complete details including your reseller's permit and we'll email you right back with full information for becoming an MGA retailer.



Who is Max Green?
Aren't you Max Green?



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